Privacy and Policy

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ChatGuard ("us", "we", or "our") operates the ChatGuard service and website (the "Service"). This page informs you of our policies regarding the collection, use and disclosure of Personal Data when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

We collect certain Personal Data that you voluntarily provide to us when you register with the Service, such as your name, email address, phone number, and any other information you provide. 

Log Data and Usage Data may also be automatically collected when you use the Service, such as Internet protocol (IP) addresses, browser type, Internet service provider (ISP), device information, operating system, and usage details.

This data allows us to understand how you and other customers use the Service so we can improve it and provide an optimal user experience. We may anonymize and aggregate the data for other uses.

Service Providers 

We may employ third party services and individuals to help us provide, analyze, and improve the Service. These third parties may have access to your Personal Data to perform these tasks on our behalf.

We only provide them with the minimum amount of data needed and prohibit them from using it for any other purpose. We require them to maintain confidentiality and security of your information.

Legal Requests

We may be required to disclose your Personal Data if we reasonably believe it is required by applicable laws, regulations, legal processes or governmental requests. We will make reasonable efforts to notify you unless prohibited.

Security

We take reasonable steps to protect your Personal Data using appropriate technical and organizational security measures. However, no method of transmission or storing data is completely secure. We cannot guarantee absolute security of your data.

Retention

We will only retain your Personal Data as needed to fulfill the purposes for which it was collected or as required by applicable laws. After which, we will delete or anonymize your data.

Changes and Updates 

We may occasionally update this Privacy Policy as we add new services or features. We encourage you to review this policy periodically. We will provide notice of any material changes.

Use of Response Data

The prompts sent by ChatGuard to customer language models and the responses received may contain personal information or other sensitive information, collectively referred to as "Response Data".

ChatGuard may use Response Data in anonymized and aggregated form for research and development purposes to analyze model capabilities and improve ChatGuard's services. 

Customers may contact ChatGuard to discuss options regarding use of their Response Data for research purposes. However, Response Data may still be used by ChatGuard as needed to provide the core benchmarking and analysis services.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: contact@chatguard.ai

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